News
Last Saturday, 28 January, RS Pondok Indah Group celebrated her 25th anniversary in Taman Puspita. This foremost celebration was not only held in one day, but since September up to end of year 2011, with special events to observe this exclusive moment.
This event was joyously celebrated with 1.500 staff of RS Pondok Indah – Pondok Indah and RS Pondok Indah - Puri Indah. On that day, staff were greeted as if they were ”stars”, with photographers ready to capture their moments and actions on the wall of fame in Taman Puspita lounge.
Management also awarded 35 doctors with 25 years of service in RS Pondok Indah – Pondok Indah. Excellent employees and the nominees were also announced. Doorprize of 6 motorcycles and more than 300 items were given for the staff. The band Nidji made the event reached the climax, entertaining audience with their hits.
“This event celebrating the 25th anniversary of RS Pondok Indah Group was our effort to express gratitude to RS Pondok Indah Group, including our patients, partners, stakeholders, staff and also employees, for the journey we have done so far,” said Kharina Wijaya as Corporate Communication & Public Relations Coordinator RS Pondok Indah Group.
Dr. Yanwar Hadiyanto, CEO RS Pondok Indah Group added, “The pinnacle of this 25th years is an exceptional moment to strengthen our efforts in being the first and the best private healthcare provider in Indonesia. As with the theme of our anniversary: Creating New Possibilities, we always strived to create health solutions with improving our patient-centered care, investing in state-of-the-art healthcare equipment, and also using the latest information technology. With all of that, we can anticipate what is happening now and what we are going to do next in the future.”
Entering the era of globalization, where health care services are not limited by place and time, Rumah Sakit Pondok Indah Group reaffirms its presence with a new logo.
This logo change is a further step of Rumah Sakit Puri Indah’s transformation to Rumah Sakit Pondok Indah - Puri Indah, hoping to bring good changes in the hospital’s health care services.
The main purpose of this logo change is to ensure a resemblance of two hospitals under Rumah Sakit Pondok Indah Group. With this par, customers will know better of the two hospital health care services within the same group, Rumah Sakit Pondok Indah – Pondok Indah and Rumah Sakit Pondok Indah – Puri Indah.
The change of Rumah Sakit Pondok Indah Group Logo was meant for better recognition of Rumah Sakit Pondok Indah Group and its two hospitals both on the national and international scale. "In other words, we sustain our position as the Rumah Sakit Pondok Indah Group, well known by its health care service at home and abroad," said Dr. Yanwar Hadiyanto, CEO of Rumah Sakit Pondok Indah Group.
"With the change of Rumah Sakit Pondok Indah Group logo, the image of Indonesia’s health care services will also be greatly recognized and regarded equal to the medical institutions abroad", added Dr. Yanwar.
Understanding the trust given and the rise of number of patients and customers, RS Pondok Indah is commited to step up and bring out the best of the service. Starting this year, RS Pondok Indah Group socializes new call center numbers, 765 7525 ext. 2 for RS Pondok Indah – Pondok Indah, and 2569 5200 for RS Pondok Indah – Puri Indah. This service is dedicated to better serve the patients and answer the current company’s challenges.
This program is one of RS Pondok Indah Group’s efforts to further increase satisfaction and ensure easy access for patients. Call center created customer experience of satisfactory, quick and personal services in all of the available lines by assisting appointment, doctor’s schedule and other information. RS Pondok Indah Call Center is one of the management’s commitment to “be there for you” and giving the best services for patients and customers.
RS Pondok Indah Group held a medical seminar titled “Rational Management of Disorders of Infection” on last 30 November, in commemoration of World AIDS Day and its 25th anniversary.
Irrational use of drugs was a serious global dilemma since it created an unneeded and dangerous practice. Irrational use of drugs ranged from inappropriate indications, dosages, durations, and uses.
Antibiotics were mostly used redundantly and in inappropriate indication, this being practiced all over the world. Moreover, a vast number of dangerous infections and new emerging diseases threatened the overall population.
“Irrational use of drug is a global public health crisis and lack of investment to counter the situation is our challenges in the near future,” said Dr. Bing Widjaja, Sp.PK(K) as the Head of Committee of the seminar.
This seminar aimed to further increase awareness of doctors and other medical support professionals, with guest speakers from a variety of specialisations. Specialists of internal medicine, Dr. Chaidir Aulia, Sp.PD-KGEH presented “Current Therapy for HIV-AIDS Patients”, Dr. Suhendro, Sp.PD-KPTI presented “Current Antimicrobial Therapy for Adult / Elderly Patients in Outpatient Unit”. Specialist of Paediatrics, Dr. Hinky H.I. Satari, Sp.A(K) presented “Current Antimicrobial Therapy for Children in Outpatient Unit”. Specialist of Anaesthesiology, Dr. Yohannes W. H. George, Sp.An-KIC presented “Current Treatment of Infection Cases in ICU/ICCU’. Specialist of Clinical Pathology, Dr. Tony Loho, Sp.PK presented “Dos and Don’ts of Antimicrobial Use”. Specialist of Oral Surgery Prof. DR. Drg. Benny S. Latief, Sp.BM(K) presented “Management of Oromaxillofacial Infection”.
RS Pondok Indah Group Multifunctional Hall was filled with excitement, those were from the employees, staff, doctors and nurses from RS Pondok Indah and RS Puri Indah.
This motivational session was one of the series of events to celebrate the 25th anniversary of RS Pondok Indah Group, which will be on December. For five days in a row, with a-2-hour duration, participants were captivated by songs and melodies from angklung. A variety of songs such as folk, pop and well known western ones were easily performed.
“Playing angklung together was the thing the employees were waiting for. As many as 500 people participate in this session every day. It takes hundreds of people to play angkung with harmony, the same as it takes a teamwork in hospital to give the best service for our patients. In addition to entertaining employees, we nurtured the hospital values in each and everyone of our staffs,” said Kharina Wijaya, Corporate Communication & Public Relations RS Pondok Indah Group.
That explained why the multifunctional hall was filled with writings of RS Pondok Indah Group’s values such as Integrity, Quality, Teamwork, Ethics, Spirit & Persistence, Innovation, Individual Development, Continuous Learning.
Moreover, the participants did not have to worry if they have never played angklung before. Pak Joko gave an express training on how to position and move the angklung to bring out the tone.
With Pak Joko’s tips, instantly all the participants could play songs in one session. The secret was, Pak Joko gave the sign by hand to guide which angklung should be played. Therefore, audience can enjoy a variety of songs from different sounds of each angklung in turns.
Yayasan Gerakan Kepedulian Angkat Citra Orang Papa or GK-ANCOP was holding an event on Sunday, 25 September 2011, held in Plaza Tenggara Monas, Jakarta. The event itself, 'ANCOP GLOBAL WALK' is a worldwide event and became the first to be held in Indonesia. The event was attended by approximately 5.000 participants varied from many ages.
ANCOP Global Walk is a fundraising event and the outcome of this event is to give education scholarship for poor children. ANCOP Global Walk was not only raising fund at that day, but they also held a 5 km walk, which started from Monas, going through Jl. M.H Thamrin, make a turnaround at Bunderan Hotel Indonesia and returning back to the finish at Monas. The event starts around 6 am, and the walk itself starts around 7 am, and the whole event finished around 10 am in the morning.
RS Pondok Indah Group took part in this ANCOP Global Walk as part of our Corporate Social Responsibility program. RS Pondok Indah Group provided an ambulance unit, supply of medicines and health care staffs such as doctors and nurses from RS Pondok Indah - Jakarta Selatan to provide injury care and blood pressure measurements for the participants.
Almost 80% of the population has at least one episode of low back pain. Nowadays, there is a growing concern that low back pain treatment, especially those chronic cases, is an open surgery leaving large scar, heavy bleeding, and weeks of recovery.
In fact, management of low back pain does not necessarily have to be a surgery. Some of the options are anti-inflammatory and pain killer medication or physiotherapy, also physical treatment such as muscle manipulation and massage. For milder cases, patients can do exercises like swimming, yoga and pilates, wearing a right corset, or living a healthy life.
Therefore, to discuss the considerable inconvenience of low back pain and sharing the knowledge of management of low back pain, RS Puri Indah held a media gathering and breakfasting on last 11 August titled “Minimally Invasive Non-Surgery Treatment for Low Back Pain”.
“There is a lot of misperception about the management of this disorder. People usually do not take this disorder seriously. So we hope that with this event, RS Puri Indah can enlighten everyone about the danger of low back pain, with our specialist of orthopaedics, Dr. Muki Partono,” said Kharina Wijaya, Corporate Communication & Public Relations Officer of RS Pondok Indah Group.
Up till now, RS Puri Indah has successfully managed various cases of low back pain. The options offered are non-surgery method of injections such as Selective Nerve Root Block, Epidural Steroid Injection and minimally invasive MED with ENDOSPINE system.
”MED is a surgical procedure for disorders of vertebral nerve compression equipped with a camera, with a minimal incision of 1 – 1,5 cm. One of the MED methods is ENDOSPINE system which introduces smaller incision, minimal surgical bleeding, one day admission and not requiring any support,” said Dr. Muki.
Dr. Yanwar Hadiyanto, CEO of RS Pondok Indah Group added,” RS Puri Indah always strives for the best possible solution for any disorder. As a hospital committed to the development of minimally invasive surgery, RS Puri Indah offered this to enable patients to recover quickly and return to their activities as soon as possible, one of the options is Microendoscopic Dissectomy (MED) with ENDOSPINE system for low back pain management.”
As a token of appreciation and support for International Nurses Day 2011, RS Pondok Indah Group took part in Indonesia Nursing Expo 2011 recently.
The Nursing Expo 2011 was a knowledge and technology sharing event in the field of health, nursing, hospital, medical support, health equipment, pharmaceutical industry, complimentary medicine, vaccines, cosmetics, health sanitation, health / fitness center etc, and further expanding the program and development of nursing and health care throughout the country.
This event was held in Ruang Rafflesia Gedung Balai Kartini for 3 days in a row, with a large number of attendance from the Ministry, hospital nurses, academic institution such as lecturers and nursing students, binaan PPMI, binaan Puskesmas and public.
In this event, spectators can visit a variety of health and nursing care counters, enjoy interesting talk shows of the development of nursing education, and entertainment by team of nurse from RS Pondok Indah Group dancing poco-poco.
This event was attended by 1.000 participants from Binusian community and public, and this was also a moment to urge people from the campus to lessen emission and pollution by bike-riding, since Binus campus area is known for its congestion and traffic jams. RS Pondok Indah Group Medical team of doctors and nurses is equipped with an ambulance, went along with the bikers from Anggrek Campus, JWC Campus in Senayan to finish in Kemanggisan.
Participants with possible sports injury such as knee injury, was well taken care of by medical team from Jakarta Knee Orthopaedic Sports Center RS Pondok Indah.
This one-day-workshop is brought by Indra Karma Jusi as Director of PT. Service Quality Center Indonesia, sharing his experiences in service standards and customer experience management in relation to customer’s behaviour changes and expectations.
The workshop is intended for doctors at the forefront of healthcare services. Doctors not only should deliver excellent medical treatment, but also build service culture in the hospital.
Doctors showed enthusiasm by taking part in Q and A sessions during the workshop. “Service is a matter of survival, so don’t think of it merely as an add-on. Building a culture has to be implemented in all level in the organization,” said Mr. Indra in his presentation.