RS Pondok Indah – Puri Indah achieved Joint Commission International (JCI) Accreditation, that is international accreditation standards for quality and services in hospitals. The JCI Standards were used as a base for accreditation and certification programs in many healthcare facilities and admissions all around the countries, and evaluated by JCI Regional Advisory Board in Asia Pacific, Europe, Middle East and other experts in healthcare fields. This standard is applied in public institutions, health departments, and others as a method of assessment and improvement in patient’s safety and service quality.
JCI team began the accreditation process on 12-15 March 2013. In the assessment, JCI has standards and accreditation programs to measure quality of service through Joint Commission International Library of Measures; human resources, outpatients and inpatients program, primary care services, administrations and communications, medical equipments, supporting facilities such as laboratory, medical transport, and the care continuum of homecare, assisted live, long term care. “Accreditations showed the real commitment of RSPI – Puri Indah to evaluate our quality of service, to improve patient safety and quality care, also ensure the safe environment for patients and staff of RSPI – Puri Indah,” said Dr. Yanwar Hadiyanto, CEO of RS Pondok Indah Group.
This achievement is an effort to continually enhance the healthcare quality according to international consensus standards, International Patient Safety Goals, supported by data measurement in addition to hospital standards application. “JCI pushed our spirit for continuous quality improvement. We made efforts to always listen to patients and their families, to respect patients’ rights, and to empower them as partners in the care process,” said Dr. Mus Aida, MARS as CEO RSPI – Puri Indah.